Return & Refund Policy

Effective Date:  15 May 2025 

Thank you for shopping with Agro Homeopathy, operated by VJ AGROHOMEOPATHY SOLUTION PRIVATE LIMITED. We value your satisfaction and want to ensure a smooth and transparent experience when purchasing our homeopathy kits. Please read our Return & Refund Policy carefully before making a purchase.

1. No Returns for Opened or Used Products

Due to the sensitive and consumable nature of homeopathic agricultural remedies, we do not accept returns for products that have been opened, used, or tampered with.

2. Eligible Returns

We accept returns only under the following conditions:

  • You received a product that is physically damaged during transit.
  • You received an incorrect item (wrong product shipped).
  • You received an expired or defective product.

To qualify for a return, you must notify us within 48 hours of delivery by sending an email to agrohomeopathysolution@gmail.com with your order number, a description of the issue, and clear photographs of the product and packaging.

3. Return Approval Process

Once we receive your return request and supporting documentation, our team will review it within 2–3 business days. If approved, we will provide you with further instructions, including return shipping details if applicable.

4. Refunds

If your return is accepted, a refund will be issued in one of the following forms:

  • Refund to your original payment method
  • Store credit for future purchases (if preferred)

Refunds are typically processed within 7–10 business days after the returned product is received and inspected.

5. Non-Returnable Items

We do not accept returns for:

  • Products damaged due to customer mishandling
  • Opened or partially used kits
  • Orders placed by mistake or due to buyer’s remorse

6. Shipping Charges

Shipping costs for returning the product (if applicable) are borne by the customer unless the return is due to an error on our part (e.g., wrong or damaged item).

7. Contact Us

If you have any questions regarding this policy or need support with a return, please contact:

VJ AGROHOMEOPATHY SOLUTION PRIVATE LIMITED
Address: 81, Ravindra Nagar, Indore, Madhya Pradesh 452018
Email: agrohomeopathysolution@gmail.com